Summary

FAQs

• How do we get started?

  We keep things simple and fast - quick agreements, no bureaucracy. Once you book a call with us, we'll clarify the details, confirm the package payment and jump straight into the work.

• What payment method do you accept?

  We work with a pre-payment model for all of our services. It is required upfront to secure your spot and ensure the smooth execution of your project. Once you confirm the package, we'll send over an invoice for pre- payment. You can make the payment via crypto, Wise, bank transfer, or credit card, depending on your preference and location

• Can I customise a pack?

  The packs are designed to offer an optimal balance between strategy, design and execution. If you need something more specific, we can evaluate a custom solution.

• What if I am not satisfied with the work?

  Our goal is that this moment does not come and for that we have an agile and collaborative validation system so that each step that leads to the next one is already approved by you. However, if the time comes, we can proceed to certain systematic iterations adjusted to the project's objectives, without overcommitting time.

• Can we have calls?

  Of course we can. We believe in clear communication. You can arrange a call with us at any stage of the process to clarify details, ask questions or discuss your impressions. Let's make sure we are always on the same page.