Built an internal system to manage customer onboarding, API key provisioning, and licensing for a mobile application platform. Enables efficient account setup, access control, and ongoing customer management across multiple business locations.
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11
Developed a desktop application to manage technical support operations, including ticket tracking, knowledge base search, and resource management. Designed to improve internal efficiency, streamline issue resolution, and provide better visibility into support workflows.
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20
Built a mobile dashboard that provides real-time visibility into business performance, including sales, transactions, and operational metrics. Designed to help owners quickly understand what is happening in their business without relying on static reports.
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24
I developed a system to identify hidden revenue loss across discounts, refunds, and operational inefficiencies. By analyzing employee-level data and transaction patterns, this tool provides clear visibility into where businesses are losing money and how to fix it.