Retail Manager PR — Bilingual AI Support MVP
I built a support MVP for Retail Manager Puerto Rico that connects VTiger CRM data and documentation to a searchable knowledge layer. I implemented ingestion tooling, a Supabase data layer, and a Node.js API, then connected the API to a Custom GPT for English and Spanish support queries.
The delivered MVP spans data preparation, search, API development, and the assistant connection. This case study describes the implementation without exposing client records or claiming measured reductions in support time.
Role: Knowledge ingestion, data layer, API development, and assistant integration.
Visual: Support workflow overview; an illustration of the integration, not a screenshot of private CRM records.
More: https://joche.dev/portfolio/retail-manager-pr/
0 likes · 0 views · Oct 27, 2026
A bilingual support MVP connecting CRM information and documentation to a searchable knowledge system and AI assistant.
