As the lead designer for NOVA, a cutting-edge SaaS platform designed to empower call centers with seamless data integration, I played a pivotal role in shaping both the software's user experience and the company's digital presence. NOVA enables call centers to centralize and analyze critical data directly within their own systems, streamlining operations and enhancing decision-making.

Software Design: Designed an intuitive and user-friendly interface for NOVA's SaaS platform, ensuring call center agents and managers could easily access and interpret data. Focused on creating a clean, efficient, and scalable design that aligned with the needs of a fast-paced call center environment.

Website Creation: Conceptualized, designed, and developed NOVA's official website, wearenova.io, to effectively communicate the platform's value proposition. The website serves as a key marketing tool, showcasing NOVA's features, benefits, and use cases while maintaining a modern and professional aesthetic.

User-Centered Approach: Conducted user research and collaborated with stakeholders to ensure the platform and website met the needs of both technical and non-technical users.

Brand Consistency: Established a cohesive visual identity across the software and website, reinforcing NOVA's brand as innovative, reliable, and user-focused.

This project highlights my ability to deliver end-to-end design solutions, from SaaS platforms to digital marketing assets, while maintaining a strong focus on usability and brand integrity. NOVA's success in the call center industry is a testament to the power of thoughtful design in driving business outcomes.

Explore the project: wearenova.io