Administrative Burden: Managing 30+ active clients required extensive administrative work, including scheduling coordination, email communication, invoice tracking, payment follow-ups, and client onboarding. The coach estimated spending 15-20 hours per week on administrative tasks rather than actual coaching work.Inconsistent Client Experience: Without a centralized system, different clients received different onboarding experiences based on how and when they were signed up. There was no standardized way to deliver supplementary materials, share resources, or follow up with clients between sessions.