There were processes in this organization that took more than a month to get an answer from the Nashville headquarters, they were constantly sending real letters with all the information, I replaced all that with digital solutions that sped up the whole organization and led them to new levels.

Timeline: 2016-2019 Deliverables: • Reduced the amount of time it takes to add a new member to the organization from 2 months to just 15 minutes. • Removed all paper work related to membership. • Allowed the staff team to visualize, alert on and understand metrics with a beautiful dashboard.

Jacobo Farias National Chief Executive

Pablo Sanchez National Membership Chief