Turning Chaos into Triumph: How We Rescued and Enhanced Audience

The situation was grim for Audience Republic. Their new site build project had turned into a nightmare scenario. They had exhausted their entire budget and tripled the time frame dealing with a freelance developer who had taken on more than they could handle and ghosted AR, leaving them with a tangled mess. Ben from AR approached me on Contra, desperate for help. At that stage, he was very sceptical about getting the project back on track, given the limited budget and tight turnaround. I assured him we could do it.

The site was a monster, with a lot of delicate CMS work that had reached a dead end. The development work had only been done for desktop and was not responsive at all. We examined the back end of the site to determine if we could use what was there or if we needed to start over. Another agency had advised scrapping it and starting over, which would have meant losing all the time and budget already invested. However, we saw that it was redeemable and that we could get the job done. The client had a list of integrations and functions that had not been completed and were told could not be done.

"Working with Mark and the team at UX Flow was an absolute game-changer for our website project. After being left stranded by a previous freelancer, they swooped in with professionalism, communication, and a can-do attitude that instantly put me at ease. Instead of dwelling on pre-existing problems, they presented solutions, ensuring our project stayed on track and exceeded expectations. Their commitment to deadlines was remarkable, accurately forecasting time allocations and delivering an exceptional website within our agreed timeframe. If you're looking for a reliable, efficient, and talented team to bring your vision to life, then I definitely recommend Mark and the team at UX Flow."

We not only rescued the project but also managed to implement the extra list of functionalities and integrations, much to the delight of the client. We had a great time solving such a dire situation. It was a perfect example of our skill set in managing expectations, solving issues for the client, winning trust, and executing on what we set out to achieve.