Automated Workflow Solution for Customer Service Inquiries
Alexandru Q
Title: High-Volume Customer Service Automation
Description: Developed a Python-based automation tool to handle high volumes of customer service inquiries for a client. The tool streamlined the response process by integrating directly with the OLX API, significantly reducing response times and operational costs.
Outcome: Reduced manual effort in customer support operations by 40%, enhanced customer response times, and improved service efficiency.
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Posted Oct 27, 2024
Reduced manual effort in customer support operations by 40%, enhanced customer response times, and improved service efficiency.
