Browser: Chrome, Firefox, and Internet Explorer.

App: Web app

 

1, Sign into volunteers.net.

2, Go to create new task.

3, Fill in all fields.

4, Click the submit button.

 

A popup that says “Task successfully created” should appear. The new task should be added to the user’s tasks.

 

A blank screen appears. Furthermore, we can confirm the task is not being entered in the database as well.

 

Insert screenshot of the task form with details already filled in.

Insert screenshot of blank page after submitting.

Insert screenshot of the database table, which clearly shows the data is not in the table.

 

CRITICAL: Administrators are unable to set their volunteers tasks, which means entire organisations are grinding to a halt.

Recommendation: Until the issue has been fixed, all administrators should forward their task details to Support, so we can manually insert them via MySQL Workbench.