Built a Kommo CRM dashboard to centralize inbound conversations from Instagram and WhatsApp, monitor channel volume, and give the sales team one clear view of lead activity. The system tracked 863 inbound messages per week—830 from Instagram and 33 from WhatsApp Cloud API—supporting faster routing, follow-up, and pipeline management.

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Built a Kommo CRM dashboard to centralize inbound conversations from Instagram and WhatsApp, monitor channel volume, and give the sales team one clear view o...