At CaliSuperSoil, I developed a comprehensive email marketing strategy to strengthen customer relationships, educate our audience, and drive sales. My focus was on creating a mix of automated email workflows and targeted promotional campaigns to maximize engagement and revenue.

To streamline customer onboarding and boost engagement, I designed and implemented automated email sequences tailored to different customer segments. For new customers, I created a welcome series that introduced them to CaliSuperSoil’s unique offerings, with educational content on soil benefits, how-to guides for optimizing their gardening results, and product care tips. For returning customers, I built upsell and cross-sell automations based on previous purchases, ensuring they received relevant product recommendations that aligned with their gardening goals.

In addition to automations, I spearheaded seasonal and product-focused promotional email campaigns. These campaigns featured limited-time discounts, exclusive offers, and seasonal product bundles to drive urgency and conversions. I also incorporated customer testimonials and success stories to build trust and showcase how CaliSuperSoil products delivered real results. By A/B testing subject lines, visuals, and copy, I was able to fine-tune the campaigns to maximize open rates, click-throughs, and sales.

Throughout my time working with CaliSuperSoil, I closely monitored key performance metrics to identify opportunities for improvement. Using insights from customer data, I continuously optimized the automations and promotional campaigns, leading to an increase in engagement, higher conversion rates, and overall sales growth.