Creating a complex project hierarchy in ClickUp

Elsan, a private hospitals group, operates with a matrix organizational structure where projects are managed both at the headquarters (HQ) and individual hospital levels. They required a robust project management solution to enhance cross-departmental collaboration and provide clear operational structure and project progress tracking.

Implemented ClickUp to create a complex project hierarchy that facilitates better collaboration between local and head office teams, improves task management across multiple departments, and provides comprehensive progress tracking for projects.

Number of Users: 50+ staff members

Departments Involved: 10 different departments across HQ and hospital levels

Increased Collaboration: The team has gained in collaboration, with ClickUp’s features allowing better coordination between local and head office teams.

Enhanced Clarity: Project clarity has improved, with all stakeholders having visibility into task statuses and project progression.

Operational Structure: ClickUp’s flexible structures have allowed Elsan to map their complex organizational workflow within the platform.

Progress Tracking: The ability to track project progress in real-time has led to timely decision-making and increased project success rates.