DigyBot | Multi Customer Service Platform
Justin Juarez
About Project
DigyBot is a next-generation multi-channel, multi-agent customer service platform with AI-powered assistants that automate sales, customer service, collections, and more. This comprehensive solution provides conversational AI, real omnichannel capabilities, and native CRM integration for businesses across various industries.
Key Features
AI Voice Agents: Handle inbound and outbound calls 24/7, transfer VIP clients to human agents, and close sales or create tickets by voice.
AI Text Agents: Conversations across WhatsApp, Messenger, Instagram, WebChat, Telegram, and more, trained with real business information.
True Omnichannel: Unified platform supporting WhatsApp, Messenger, Instagram, WebChat, Telegram, Mail, Voice Calls, and SMS.
Native CRM Integration: Complete tracking and context management with automated workflows and triggers.
Technical Implementation
Conversational E-commerce: Automated order processing, payments, and reservations across multiple channels.
AI Automation Workflows: Custom triggers and automated responses for various business processes.
Integrated LiveChat & LiveCall: Seamless transition between AI and human agents when needed.
Analytics & Monitoring: Comprehensive dashboards for tracking performance and customer interactions.
This project demonstrates advanced conversational AI implementation, omnichannel customer service automation, and enterprise-scale business process integration.
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Posted Jun 13, 2025
DigyBot is a next-generation multi-channel, multi-agent customer service platform with AI-powered assistants that automate sales, customer service, and more.
