Business Process Management

Reduced 25% in operational cost which led to an increase of 30% in team productivity by identifying inefficiencies in operational workflows, documenting critical process improvements and aligning with business objectives.

Collaborated with cross-functional teams, including departments, to ensure seamless integration of process changes, leading to a 40% reduction in compliance errors and an increase in overall effectiveness.

Conducted user research, and business analysis and gathered feedback on existing product roadmaps, resulting in a 40% improvement in overall user experience and customer retention.

Orchestrated seamless release management involving diverse stakeholders, resulting in a 25% reduction in release delays.

Implemented effective communication channels and facilitated regular meetings with stakeholders(environment manager, product managers, retail managers, digital site health managers, marketing and content team) to ensure alignment on product goals and progress, resulting in a 70% increase in team collaboration and productivity.

Incorporated project managerial tools, process flows, release notes and diagrams to track cases and implement workflows, resulting in a 10% reduction in processing time and increased accuracy in task completion.

Spearheaded end-to-end testing and validation of automated processes, ensuring flawless integration and adherence to business requirements; achieved a 30% reduction in errors and saved 15+ hours per week.

Employed data analysis to scrutinize intricate datasets, yielding actionable insights that influenced strategic choices and drove 20% operational efficiency enhancement.