Inbound replies and contact changes were sorted by hand, so hot leads waited in the same queue as everyone else. I built a GoHighLevel workflow that reads each reply, updates contact fields and tags, moves the lead to the right pipeline stage and branches into booking, follow up or nurture paths. The team now sees every lead in the right stage without manual sorting.
0 likes · 0 views · Oct 19, 2026
Inbound replies and contact changes were sorted by hand, so hot leads waited in the same queue as everyone else.
