AI-Powered Call Summary & CRM
Louis Dodou
AI-Powered Call Summary & CRM Logger — End of Call
Every sales or support call contains valuable information. Most of it gets lost the moment the call ends.
Built a Make.com automation that triggers at the end of a call via webhook, passes the call data through OpenAI to generate a structured summary and extract key details, then searches Google Sheets for the existing contact record and updates the row with the AI-generated notes keeping every call logged, summarised, and searchable without anyone typing a single word.
Call ends. AI summarises. CRM updated. Nothing forgotten.
Stack: Webhooks · Make.com · OpenAI · Google Sheets
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Posted Jun 5, 2026
AI-Powered Call Summary & CRM Logger — End of Call Every sales or support call contains valuable information. Most of it gets lost the moment the call ends. ...
