Voice of the Customer Framework: Turning Feedback into Growth by Mindy ChanVoice of the Customer Framework: Turning Feedback into Growth by Mindy Chan

Voice of the Customer Framework: Turning Feedback into Growth

Mindy Chan

Business Strategist

Data Analyst

Program Manager

Aha

Pendo

Tableau

Computer Software

Built a VoC framework that turned feedback into insights, boosting satisfaction by 20% in two quarters.

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Posted Sep 8, 2025

Built a VoC framework that turned feedback into insights, reduced churn risk, and boosted satisfaction by 20% in two quarters.

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Voice of the Customer Framework: Turning Feedback into Growth

Mindy Chan

Business Strategist

Data Analyst

Program Manager

Aha

Pendo

Tableau

Computer Software

Built a VoC framework that turned feedback into insights, boosting satisfaction by 20% in two quarters.

Like this project

Posted Sep 8, 2025

Built a VoC framework that turned feedback into insights, reduced churn risk, and boosted satisfaction by 20% in two quarters.

Likes

Views

Join 50k+ companies and 1M+ independents

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Contact

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For independents

Contra Pro Manage freelance projects Get verified as an expert Find jobs Get discovered Sign contracts Send invoices Commission-free payments

For companies

For companies Manage team projects Share hiring workspace Post jobs Discover contractors Sign contracts Approve invoices Global payments & tax compliance

Use Cases

For companies For freelancers For creator tools For agencies For VCs

Resources

Hire Freelancers

Explore all Top independents Design Engineering Marketing Music & audio Social media Video & animation Product Business consulting & HR Other

Contact

Contact support

Company

Mission Careers Terms & conditions Privacy policy Cookie policy