Košnja Plus — Website-Connected Private Reservation App

Košnja Plus — Private Reservation Management App Connected to the Website

Project overview Košnja Plus needed more than a public website. The business also needed a simple private tool that could turn online reservation requests into a clear daily work schedule. I designed and developed a mobile-first reservation management app that is connected to the Košnja Plus website and available only to the company.

The public website handles customer-facing reservations, while the private app handles the operational side of the same process. Customers do not need access to the internal system. The owner receives each request, reviews it, selects the exact service time, confirms the booking and manages the resulting schedule from one mobile interface.

Why the solution was needed Service businesses often receive requests through phone calls, messages, social media and web forms. That creates duplicated communication, missed details and appointments that must be copied manually into a separate calendar. The goal was to create one connected workflow in which a website request becomes an actionable reservation for the company without manual re-entry.

How the reservation workflow works

A customer submits a reservation on the website The customer uses the Košnja Plus website to send a service request. The website collects the information required for the business to understand the job and contact the customer.

The request is transferred to the private company app The reservation is delivered to the internal application and appears in the “Waiting for approval” queue. This separates new, unconfirmed requests from appointments that already have a confirmed date and time.

The owner receives a push notification When a new website reservation arrives, the registered company phone displays a push notification. This allows the owner to react quickly without continuously checking email, messages or the website dashboard.

The reservation is reviewed Inside the private app, the owner opens the incoming request, checks the customer and service details, and decides when the work can realistically be completed.

An exact appointment time is assigned The owner selects the precise time and confirms the reservation. This is important for field services because travel time, weather, equipment and the duration of previous jobs can affect availability.

The confirmed reservation moves into the calendar After confirmation, the appointment is no longer shown as pending. It becomes part of the company calendar and appears on the selected day, creating a clear schedule without copying information between systems.

The dashboard provides a daily overview The home screen shows pending requests, upcoming active appointments, today’s confirmed schedule and the status of push notifications. The owner can immediately see what requires attention and what is already planned.

Core functionality • Private, company-specific access • Connection with the website reservation flow • Automatic intake of new booking requests • Push notifications for new reservations • Separate approval queue for unconfirmed requests • Exact date and time assignment by the owner • Monthly calendar with day-based appointment details • Dashboard for today’s work and upcoming appointments • Clear mobile bottom navigation • Responsive interface designed for use in the field

Private and company-bound by design This is not a public consumer application. Access is restricted to the business, and the interface is branded for Košnja Plus. The public website remains the customer entry point; the private mobile app is the operational workspace. This structure protects internal scheduling information while keeping the customer experience simple.

Mobile-first user experience The app was designed for a business owner who works away from a desk. Important actions are available through four clear sections: Overview, Calendar, Waiting and Logout. Large touch targets, high-contrast status cards and a focused green visual system make the main information easy to read quickly on a phone.

My contribution I planned the connected reservation workflow, structured the user experience, designed the mobile interface, created the website-to-app process, implemented the private scheduling views, added push-notification support, tested the main booking states and refined the responsive presentation.

Business value The solution gives Košnja Plus a complete path from customer interest to a confirmed work appointment. It reduces manual administration, makes new requests harder to miss, keeps unconfirmed and confirmed reservations clearly separated and gives the owner a reliable overview of the workday. It also demonstrates how a service-business website can be extended into a practical internal digital tool instead of functioning only as an online brochure.