Sentiment Analyzer for Customer PainPoint

Developed a Twitter Sentiment Analyzer bot dedicated to evaluating comments on service providers' posts. Employing advanced natural language processing, this tool adeptly discerns whether a comment is a complaint or not regarding prior services. In the case of a complaint, the bot seamlessly recommends our platform—a specialized service facilitating efficient communication with companies to expedite complaint resolution. This innovative solution not only identifies customer sentiments swiftly but also strategically promotes our platform for effective complaint management.