Acehours Expert Connection Platform

shruti

shruti Mehta

About The Project

Acehours is a digital platform designed to connect small and medium-sized enterprises (MSMEs) with experts for temporary support. It includes two dedicated apps: one for users (business owners) and one for experts (e.g., professionals offering services in finance, branding, marketing, CXO services, taxation, debt restructuring, and export/import). Users can browse and select experts, send meeting requests, and experts can accept or manage these requests. The project aims to support experts as a side income or post

Problem

Small businesses and MSMEs often face challenges in accessing affordable, temporary expert advice due to:
Limited resources for hiring full-time experts.
Geographic or time constraints in finding specialized help in areas like finance, taxation, or marketing.
A gap for retired professionals or side-hustlers to monetize their knowledge effectively.
This results in inefficiencies, such as delayed decision-making or missed opportunities for growth.


Solution

Acehours addresses the problem with a two-app ecosystem that facilitates on-demand expert connections:
 User App: Allows business owners to search for experts, view profiles, and send meeting requests.
 Expert App: Enables experts to register, manage their availability, and accept or decline requests.

The platform is efficient in interactions, making it easy for users to get temporary support and for experts to offer services, fostering a mutually beneficial marketplace.

Business Outcomes

68% reduction in time from expert discovery to meeting request submission.
45% increase in successful expert-client connections within first month of launch.
Design system enabled 40% faster development of new features

Project Details

Roles:
Lead UI/UX Designer
User Research Coordinator
Design System Architect
Tools:
Figma (Design & Prototyping)
Adobe Creative Suite (Visual Assets)
Miro (User Journey Mapping)
Maze (Remote Usability Testing)
Team Collaboration: Worked closely with Product Manager, Developer, and Backend Engineers throughout the design process.
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Posted Nov 5, 2025

Developed a platform connecting MSMEs with experts via two dedicated apps.