Maggie Lam
Product Manager
User Researcher
UX Designer
FigJam
Figma
LucidCharts
Insurance
Posted Feb 10, 2026
Redesigned Assurant's IVR system to reduce errors and improve user satisfaction.
0
Jan 9, 2025 - May 9, 2025
Assurant
Product Designer | Masters in InfoSci @ Cornell