Operational Program Improvement

Melissa Iraheta

In response to client dissatisfaction, I spearheaded an 8-month business process improvement project aimed at transforming operations and program oversight.
Tasked with revamping our approach, I led a comprehensive overhaul of strategies and processes, implementing rigorous performance metrics and leveraging advanced technologies, including AI integration.
As a result, we achieved significant improvements in efficiency and client satisfaction, successfully revitalizing our performance and outcomes.
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Posted Jul 1, 2024

Led 8-month project to overhaul operations and program oversight, enhancing efficiency and client satisfaction through strategic process improvements and AI.

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