CHAT-BOT(rag-agent) PROBLEM: client business was doing good

CHAT-BOT(rag-agent)

PROBLEM: client business was doing good but customers felt stuck about the general information like product availability, business timings,orders and appointments which resulted in confusion and thus loosing a customer. there was a live support but it was not available all the time and and when available it was frequently busy SOLUTION: I built an rag-agent (chat-bot) for this business which was particularly trained for that specific business which answered the queries of customer efficiently and round the clock . This prevented the confusion and gave the customers the feeling of being understood. If they had any query they simply texted the telegram agent and get their answers RESULTS: The live support manual work was replaced with the chat-bot which is available round the clock. This saved business hours of work , boosted sales and happy customers. Note: client wanted it to be integrated it with telegram while other options like integrations with website , apps and whatsapp are also available