Strata is an agentic, human-in-the-loop B2B SaaS platform for enterprise operations.

Sole designer. I designed the action layer — state models, multi-role workflows, roles and permissions, and the action triggers that let agents propose and execute tasks while humans stay in control. I presented new work daily to the CEO, project managers and engineers.

I used a three-tier AI automation maturity framework to decide where automation stops and agentic judgment begins.

· Tier 2 — shipped in production, where the decision surface was narrow enough to trust · Tier 3 — designed, deliberately held back. Audit trails and permission scopes had to mature before removing human review was safe

· +40% increase in throughput

· -30% reduction in operational delays