We analyze every review. Categorize it. Identify sentiment. Find similar reviews so you can spot trends. Tell you how likely it is to affect future bookings. And more.
Hotel review with analysis and similar reviews
Line graph of cleanliness issues
Learn from the trends
Dig deep into how guests are feeling, identify trends over time and provide actionable insights on how to improve.
Consolidated action items.
When guests identify improvement areas, we flag them. Then you can see how many reviews are talking about the same issues.
A review used in a social post
Actionable Marketing
Guest reviews are a goldmine of what they love. We identify what guest think make your property unique, so you can leverage those messages for marketing.
Powerful AI
Goldmine AI is a hotel operations expert trained specifically on data from your public reviews and information. Ask it anything you want.
AI response for a review
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Posted Nov 25, 2024
Goldmine AI helps boutique hotels analyze reviews and spot trends to improve their guest experience and increase revenue.