A project I lead at Innovex Solutions Limited. This online auction platform connects bidders and insurance companies in Kenya to auction off salvage and high-value assets. Spearheaded the development and management of the online auction platform in an agile manner, overseeing cross-functional teams driving seamless operations and performance excellence. Drove a remarkable 70% increase in customer engagement by strategically revamping the UI & UX of the online auction platform, especially the payment system. Proactively addressed and resolved production issues, showcasing a hands-on approach to problem-solving and ensuring uninterrupted platform functionality. Formulated comprehensive Technical Specification documents, Flowcharts, and Roadmaps to guide the implementation of fixes, features, and enhancements across company products, facilitating streamlined development processes and alignment with organisational goals. Orchestrated the testing efforts of the QA team across the online auction platforms, ensuring the delivery of high-quality solutions and seamless user experiences
