UX Design CRM Eranum

TASK

Design of Eranum's first CRM which aims to facilitate the daily and repetitive tasks of its employees while optimizing communication

ROLE

UX Design | Wireframes | Prototyping | Hi-Fi Mockup | UI Design | QA Testing

OVERVIEW

Repetitive tasks such as scanning boxes were a real problem for Eranum employees who felt they were wasting time. Eranum wanted to build a CRM to optimize these types of tasks while having an efficient communication system between employees.

RESEARCH

User Experience | User Testing | Wireframing

These three fields have greatly influenced my work. The objective of the project was to provide a first prototype that is extremely easy to use. Some users may be of an advanced age, so we had to make the experience as fluid and pleasant as possible. I had to set limits in terms of content to implement, the watchword throughout the project was "minimalism".

This allowed me to put my vision of the user experience into perspective and to understand that simplicity is often the key to a better user experience. Simplicity doesn't mean not creating anything, it means finding a middle ground, choosing a single component and placing it in the perfect place on the mockups.