Beautylounge AG | Multi-Agent AI System by Aleksa Spalevic

Beautylounge AG | Multi-Agent AI System

Aleksa Spalevic

AI Agent Developer

Prompt Engineer

Automation Engineer

Make

Relevance AI

Retell Ai

Client: Beautylounge AG, a leading Swiss beauty company serving over 16,000 customers.

Objective: To create a suite of AI Agents tailored for customer and internal support, optimizing client interactions and operational efficiency.

Key Deliverables:

Main AI Agent:

Handles general customer support inquiries.

Provides a seamless and user-friendly experience for all customers.

Specialist Nail Agent:

Expertly addresses specific nail-related customer queries.

Ensures detailed, accurate, and professional responses for niche needs.

Package Cancellation Agent:

Dedicated to assisting clients with canceling packages.

Streamlines the cancellation process to improve client satisfaction and reduce support workload.

Employee Support Agent:

Offers assistance to Beautylounge AG staff for internal queries.

Enhances operational efficiency with instant access to needed information.

Technical Success:

Developed a multi-agent system using cutting-edge AI technology for smooth integration across all customer touchpoints.

Delivered customized solutions for both external customers and internal employees, ensuring a tailored experience for each use case.

Scaled to accommodate a customer base of over 16,000 users with high reliability and performance.

Outcome:

The multi-agent AI system has transformed Beautylounge AG's customer and employee interactions, offering expert support across various domains and reducing operational strain.

Feedback:

"This system has been a game-changer for Beautylounge AG, helping us serve our customers better while improving internal operations significantly." – Renee Baumann, CEO, Beautylounge AG

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