Mentor Management System
sonal arora
Product Manager
Project Manager
Product Strategist
Atlassian
Figma
Jira
Launched Mentor Management System for tutors & lead mentors to comprehensively manage learners via task assessment, query management and performance evaluation.
Reduced task assessment TAT by 80% (24 hours to 4 hours)
Reduced learner support tickets by 72% (11 per day to 3 per day)
Enabled mobile responsive system for on the go query management