Spoktra is an AI-powered call

Spoktra is an AI-powered call performance evaluation platform designed to help businesses understand how well their sales or customer-service teams perform during calls. Key features

1. Call transcription

Converts recorded conversations into text so managers can review what was said without listening to the entire recording.

2. AI performance scoring

Evaluates calls against performance criteria and generates scores to help identify strong and weak areas.

3. Coaching recommendations

Highlights mistakes, missed opportunities and areas where employees can improve their communication and call-handling skills.

4. Performance leaderboards

Compares team members using their call scores, helping managers identify top performers and employees who need additional support.