Production Engineer @Shopify

Managed Incidents across multiple teams as a part of Incident Manager on-call rotation, making prompt decisions and guiding incidents towards solutions reducing time to recovery

Conducted simulation to improve understanding and limitations of Shopify's systems by simulating complex services, identifying, and implementing improvement action plans

Migrated assets from Datadog to Prometheus system, streamlining Shopify's monitoring processes by managing alerts, SLOs and dashboards