Automated Email Flow Design for Mendelek Studio

Mendelek Studio is defined by its commitment to sustainability, 3D design innovation, and the creation of unique pieces that deliver both aesthetic and responsible value. Every proposal combines creativity with respect for materials and processes.

To strengthen customer relationships through automated communications that reflect the brand’s identity while driving trust, loyalty, and conversions.

To design and implement an automated email flow that is both engaging and functional, maintaining Mendelek Studio’s visual coherence and consistently conveying its core values.

A system of personalized emails was launched, including newsletters, post-purchase reminders, and abandoned cart flows, with designs fully aligned to the brand. Results exceeded industry standards, achieving open rates of 57% and 53%.