Designed and developed a custom

Designed and developed a custom CRM system for Sweet Dreams, a mattress and bedding company based in Nehru Nagar, Ahmedabad. The company previously relied on spreadsheets and manual processes to manage workers, dealers, sales, and daily business operations.

The CRM digitized these workflows, making data management faster, more accurate, and easier to track.

Project Features

Dealer Management

Worker & Employee Management

Customer Database

Sales & Order Tracking

Inventory Management

Daily Work Reports

User Roles & Permissions

Dashboard with Business Analytics

Secure Login System

Search & Filter Records

Export Reports

Responsive Admin Panel

Business Challenges

Before implementing the CRM:

Business data was managed using Excel sheets.

Tracking dealers and workers was time-consuming.

Reports had to be prepared manually.

Business information was scattered across multiple files.

There was no centralized system for monitoring operations.

Solution

I developed a centralized CRM platform that allows the management team to:

Manage all dealer and worker information in one place.

Track orders and business activities efficiently.

Generate reports instantly.

Reduce manual work and improve productivity.

Secure business data with role-based access.

Technologies Used

Laravel

PHP

MySQL

HTML5

CSS3

JavaScript

Bootstrap / Tailwind CSS

REST APIs

Result

The CRM replaced manual spreadsheet management with a centralized digital platform, helping streamline daily operations, improve data accuracy, and save valuable administrative time.