AI Agent System With Telegram Interface

In collaboration with Ultra Education, I developed a custom AI agent system that integrates seamlessly with Telegram, leveraging Relevance AI and Make.com to deliver intelligent, real-time conversational experiences.

The goal was to create a scalable, multilingual chatbot that could:

Handle user queries efficiently

Automate repetitive tasks

Provide personalized responses based on context

Relevance AI: For embedding and semantic search capabilities

Make.com: Workflow automation and API orchestration

Telegram Bot API: For real-time messaging and user interaction

Custom NLP Pipelines: To enhance response accuracy and contextual relevance

Designed a modular architecture allowing easy updates and feature expansion

Integrated Relevance AI to enable semantic understanding of user inputs

Used Make.com to automate workflows such as data logging, notifications, and escalation

Deployed the bot on Telegram with multilingual support and dynamic response generation

Ensured GDPR-compliant data handling

Implemented secure API communication and user authentication layers

Reduced manual workload by 60% through automation

Achieved 90%+ accuracy in user query resolution

Enabled 24/7 support with zero downtime

“This AI agent transformed our user engagement. The Telegram interface made it accessible and intuitive, and the automation saved us countless hours.”