GoHighLevel lead-to-job system for a UK trades business

The problem. A UK trades business wanted every enquiry texted, chased and logged, without the owner doing it by hand.

What I built. I built the business's GoHighLevel side and wired it to its job app in both directions:

stage texts that follow the job's stages, sent only between 8am and 9pm, with quote reminders on day 2 and day 5;

an AI text assistant that asks only for the details still missing and is set never to give a price;

a website chat that takes the job details, with a safety net for visitors who leave early;

an AI receptionist for missed calls, set to pick up after the owner's phone has rung for 20 seconds;

replies, chats and calls filed onto the right job, with Take over and Hand back for the owner.

How I tested it. I ran the full chain from the job app twice on a real phone, the owner's replies once, eight receptionist calls to my phone and eight chats on a private test page. Faults from the early runs were fixed and retested.

Where it stands. Built and tested, and waiting for the owner's switch-on. A real inbound call, the review request and the overnight hold still need the switch-on to prove. The routing map I wrote marks each of the 15 routes as tested, partly tested or not yet tested.