In this framework, the brand plays the role of the helper, while the customer remains the true hero of the narrative. This model works exceptionally well for brands that truly care about the wellbeing of their prospective customers.
The 5 Stages of Transformation:
Step 1: Attitude
You spot a behavioral gap holding your customer back. You know for certain that your product can help bridge that gap. Your goal is to disrupt their limiting beliefs with messaging that proves you understand their situation and can guide them forward.