Restaurant-booking system

Paschal

Paschal Elechi

Restaurant Booking System with Guest & VIP Membership (React, Node.js, Express, PostgreSQL)

Overview
To streamline and modernize the dining reservation experience, I developed a Restaurant Booking System that allows both guests and VIP members to easily reserve tables, pre-order meals, and manage their dining schedules. The system is built with React for a responsive and intuitive frontend, and Node.js + Express for a scalable, high-performance backend connected to PostgreSQL through Sequelize ORM.
The platform serves as a comprehensive restaurant management tool combining customer-facing booking features with an admin dashboard for restaurant staff to manage reservations, monitor traffic, and handle VIP membership operations.

Challenges

Before building the system, restaurants faced several common challenges:
Inefficient booking processes requiring manual confirmation.
No unified system for both guest and VIP members.
Difficulty in handling pre-orders and verifying customers on arrival.
Limited data visibility for restaurant administrators.
My goal was to create a full-featured, automated, and user-friendly solution that simplifies these operations while offering a delightful user experience for both diners and restaurant staff.

Solution

The solution was a multi-role web platform with real-time booking and meal management capabilities:
1. Dual Authentication System
Guest Access: Users can make quick, one-time bookings without creating an account.
VIP Members: Enjoy a richer experience with booking history, early access to slots, and personalized promotions.
Seamless Upgrade: Guests can instantly upgrade to VIP status for added benefits.
2. Real-Time Booking & Meal Pre-Ordering
Users can view live table availability, select their preferred time and date, and pre-order meals.
This not only reduces restaurant wait times but also helps staff plan for incoming guests efficiently.
3. Email-Based Verification System
Each booking triggers a digital verification card, automatically sent via email.
This card acts as proof of reservation upon arrival — improving security and customer trust.
4. Admin Dashboard
Restaurant admins can view, manage, and update reservations in real-time.
The dashboard allows management of:
Tables and seating schedules.
Pre-orders and customer data.
Role-based access control.
Analytics on daily traffic, peak hours, and VIP activity.
5. Modern User Experience
Built with React + Tailwind CSS, the frontend is fully responsive for both desktop and mobile.
The backend API, built with Node.js + Express, ensures low latency and secure endpoints powered by JWT authentication for VIPs and session-based auth for guests.

Technical Implementation

Frontend: React, Tailwind CSS Backend: Node.js, Express.js Database: PostgreSQL (Sequelize ORM) Authentication: JWT (Members), Session (Guests) Email Service: Nodemailer for sending digital reservation cards Architecture: RESTful API

Impact

Reduced manual booking time by over 30%.
Improved VIP member retention through personalized offers and priority access.
Enhanced restaurant efficiency with automated verification and pre-order management.
Increased customer satisfaction through a smooth, responsive, and fast reservation process.

My Role

I handled the project end-to-end from backend architecture design and API development to frontend implementation and database management. My work covered:
Designing relational schemas for users, bookings, and orders.
Implementing authentication logic for both guests and VIPs.
Building reusable React components for booking forms, dashboards, and analytics views.
Integrating the Nodemailer email service for digital verification card distribution.

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Posted Nov 25, 2024

I built a restaurant booking site using React, Node.js, Express, PostgreSQL, and Sequelize ORM with RESTful APIs.