When it comes to conversation most people hear and don't listen. What's the difference you ask? Well hearing is the process of getting the words without paying attention to them. It shows that you are uninterested and it won't allow you to understand the true meaning of the words. While listening is the process in which you understand the words and take them into consideration. Listening makes you seem like you are interested and makes the other person more comfortable ,So when someone talks to you don't go on your phone but listen closely, and try to give comments.