Dashboards for PwC Switzerland Virtual Internship
SMIT DOSHI
Power BI
June 2022
Examined Call center trends to provide information on how to visualize consumer behavior and agent performance.
Constructed a dashboard where I had to assess the number of clients who churned in order to improve customer retention.
Developed a visualization with data on turnover, diversity and inclusion, hiring, promotion, performance, and KPI for employees.
Certificate
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Posted Feb 9, 2023
Examined trends to provide information on how to visualize consumer behavior, agent performance and company's progress.
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