•Developed and implemented new strategies and policies in collaboration with executive partners.
•Established new workflow and training processes to improve operational efficiency.
•Met with clients to discuss objectives efficiency and presented illustrative reports, including budget
performance metrics and analysis.
•Identified and capitalized on short- and long-term revenue generation opportunities to maximize bottom-line
profitability.
•Worked with clients to stay current on needs and offer high-level progress.
•Assessed financial statements and plan report to evaluate percent-to-plan performance, developed targeted
improvements and implemented changes resulting in driving metrics.
•Recruited, managed, and motivated employees to work on clientele satisfaction.