LookInsight AI : AI Customer Support Automation System Full-... by Manohar BhatLookInsight AI : AI Customer Support Automation System Full-... by Manohar Bhat
LookInsight AI : AI Customer Support Automation System Full-...
LookInsight AI : AI Customer Support Automation System
Full-stack AI system that automates customer support workflows.
What it does:
→ Classifies customer intent (complaint, inquiry, refund, support) → Detects urgency and routes to the right team
→ Looks up customer history via knowledge graph
→ Generates personalized response drafts in seconds
Key features: • Real-time processing pipeline with live visualization
• Multi-channel support (Email, Twitter, Slack, WhatsApp)
• Business rules engine for tier-based treatment (VIP, Premium, Regular)
• Neo4j knowledge graph for customer context
LookInsight AI : AI Customer Support Automation System
Full-stack AI system that automates customer support workflows.
What it does:
→ Classifies customer ...