Event Espresso

Reported and documented software bugs to facilitate timely resolutions and improve product quality.

Executed rigorous software testing procedures to ensure functionality and reliability of applications.

Designed detailed test cases that aligned with user requirements and software specifications.

Provided exceptional customer support by addressing inquiries and resolving technical issues promptly.

Authored user documentation that enhanced understanding and usability of software products for end-users.

Diagnosed and resolved technical issues, ensuring smooth operation of software systems and excellent user experience.