Virtual Assistant + Team Leader

Assigned projects and distributed tasks to team members per area of expertise.

Engaged in continuous improvement activities to enhance team performance and productivity.

Documented daily operational data and communicated results to management.

Trained employees to follow standard work processes and learn role-specific skills.

Collaborated with team to encourage open sharing of ideas and solutions.

Prevented or resolved conflict before escalation to build stronger team.

Boosted client acquisition with stringent oversight of special event logistics and promotional offerings.

Led team meetings and brainstorming sessions to evaluate goal progress and support project deadlines