CivicAI (Public Portal & Issue

CivicAI (Public Portal & Issue Management System)

Live: https://muzammilahmed171.github.io/civicai-project/#/

Developed a multi-page full-stack public portal connecting citizens directly with municipal authorities for fast, transparent civic issue resolution using React.js, Python, FastAPI, and MongoDB.

Engineered secure JWT authentication and dedicated Role-Based Panels (Citizen and Admin) for registering, tracking, and managing municipal complaints seamlessly.

Implemented real-time status updates, complaint categorized logs, administrative workflow controls, and responsive UI design across all device breakpoints.

Enhanced API response times using FastAPI's asynchronous endpoints and optimized MongoDB queries for smooth end-to-end user tracking.