ISO 27001 Compliance

MindCraft provides digital advisory, service management and IT transformation services to mainly public sector clients across various industries. They  also offer custom software development, cloud migration, and complex project and programme management expertise, priding themselves on delivering high-quality solutions that meet challenging and specific customer needs and expectations.

As an IT service provider, MindCraft handles sensitive and confidential information from its clients, such as financial data, personal data, and intellectual property. MindCraft understands the importance of protecting this information from unauthorised access, disclosure, modification, or loss. Therefore, MindCraft decided to pursue ISO 27001 certification to demonstrate its commitment to information security and to gain a competitive edge in the market.

However, MindCraft faced some challenges in achieving ISO 27001 certification. First, MindCraft did not have a dedicated information security team or a formal information security management system in place. Second, MindCraft had limited resources and time to devote to the certification project, as it had to balance the demands of its existing and new customers. Third, MindCraft lacked the expertise and experience to navigate the complex and rigorous requirements of ISO 27001.

That's why MindCraft turned to Cool Waters Cyber for help having worked with them on another project to manage ISO 27001compliance for a large public sector project: the A303 Stonehenge tunnel bypass. Cool Waters Cyber assigned a dedicated project manager and consultants to work with MindCraft on the certification project. Cool Waters Cyber conducted a gap analysis to identify the current state of MindCraft's information security and the areas that needed improvement. Cool Waters Cyber then developed a project plan and a roadmap to implement the necessary controls, policies, and procedures to meet the ISO 27001 standard. Cool Waters Cyber also provided training and awareness sessions to MindCraft's staff to ensure they understood their roles and responsibilities in the information security management system. Cool Waters Cyber also conducted regular reviews and tests to monitor the progress and effectiveness of the project. Finally, Cool Waters Cyber prepared MindCraft for the audit by a UKAS accredited certification body and supported them throughout the audit process.

As a result of Cool Waters Cyber's compliance-as-a-service, MindCraft achieved ISO 27001 certification within four months, with no non-conformities or issues. MindCraft was able to demonstrate to its clients and stakeholders that it had implemented a robust and reliable information security management system that met the international best practices. MindCraft also gained the following benefits from ISO 27001 certification:

·      Enhanced reputation and trust among its customers and partners

·      Increased customer satisfaction and loyalty

·      Reduced risk of data breaches and cyber attacks

·      Improved operational efficiency and performance

·      Compliance with relevant laws and regulations

·      Access to new markets and opportunities

MindCraft's CEO, Angus Walker, said: "We are very pleased with the outcome of the ISO 27001 certification project. Cool Waters Cyber did an excellent job of leading and managing the project, providing us with the resources and expertise we needed to achieve our goal. Cool Waters Cyber became very much part of our team. They were  professional, responsive, and flexible throughout the project, and they delivered on time and on budget. We would highly recommend Cool Waters Cyber to anyone looking for a cyber security partner to help them achieve ISO 27001 certification."