Automated AI Lead Management &

Automated AI Lead Management & Smart Escalation System

Built an end-to-end customer inquiry automation using n8n, Tally Forms, Google Sheets, and Google Gemini LLM.

• Captures customer submissions via Webhooks and logs details (Name, Email, Phone, Inquiry) into Google Sheets. • Generates personalized AI responses using Google Gemini Chat Model. • Implements conditional routing (If Node): Standard inquiries receive instant automated replies, while complex customer questions trigger an immediate direct escalation email to the business owner.

#n8n #Automation #AI #GoogleGemini #LeadGeneration #GoogleSheets #CustomerSupport