Team Lead | Team Manager for LDS
My daily tasks include:
- Organization of time and resources
- Customer service representative
- Social media analytics
- Agenda management
- Appointment coordinator
- Trainer of new members
- Leader and trainer of more than 20 work teams
- Analytics of needs, strategies and decision-making to achieve effective performance in the company and obtain customer satisfaction
- Management of Facebook for customer service and publication of content to reach a larger audience
- Supervision of work teams
- I carry out capacitations to scale the work team's success
- Motivation and direction
- Team player