CIVVIA-the SmartServe

SmartServe is a full-stack web application designed to streamline the connection between residents and local service providers within a smart city ecosystem. The app simplifies access to essential services like plumbing, electrical work, cleaning, and more by providing an organized, efficient, and user-friendly platform. With a comprehensive directory and intuitive search features, SmartServe empowers residents to quickly find and book reliable services, while enabling service providers to reach a broader audience and manage bookings with ease.

Improve accessibility to essential city services for residents.

Offer a centralized platform for service providers to list their services and manage bookings.

Enhance user experience with real-time bookings, reviews, and ratings.

Facilitate smart city initiatives by digitizing local service access and management.

Service Directory: A comprehensive, searchable directory of local services, categorized by type (e.g., plumbing, electrical).

Search and Filter Options: Users can easily locate services by name, category, location, ratings, and availability.

Real-Time Booking System: Enables users to schedule appointments with service providers directly through the app.

User Profiles and Reviews: Allows residents to create profiles, book services, and leave reviews, aiding others in making informed choices.

Service Provider Dashboard: Service providers have dedicated dashboards to manage bookings, update service details, and view customer feedback.

Self-Signup for Service Providers: Service providers can sign up, create profiles, and list their services without extensive onboarding.

Bulk Upload for Providers: Supports bulk uploads of provider information to streamline onboarding for multiple services.

Advanced User and Provider Editing: Allows users and service providers to update their profiles, service details, and other relevant information.

Scalability: Capable of handling a growing user base in a smart city environment.

High Availability: Ensures reliability, so users can access essential services whenever needed.

Security: Protects user data with secure authentication and privacy controls.

Responsive Design: Provides a seamless experience across various devices, from desktops to mobile.