Client/Industry: Manufacturing & Retail (Le Creuset International Operations)
Objective: Enhance supply chain and logistics operations by providing accurate, data-driven insights and real-time support for logistics, shipping, and carbon emissions tracking.
Solution: Developed a Retrieval-Augmented Generation (RAG)-based AI agent specialized in supply chain and logistics for Le Creuset. The AI combines retrieval of structured data (e.g., Bills of Lading, container tracking, Suply device metrics) with generative AI capabilities to deliver precise, context-aware responses. The RAG architecture, powered by Supabase as the vector database, ensures the AI leverages the most relevant data points to provide actionable insights while maintaining a conversational and approachable tone.