AI Survey & Feedback Collector I

AI Survey & Feedback Collector

I engineered this AI automation to transform passive feedback into real-time business intelligence. The workflow starts when a user submits a response via Typeform or Google Forms, which triggers a make.com scenario via a webhook. I integrated OpenAI to perform sentiment analysis and categorization on the text, then used an API integration to route high-priority "negative" sentiment alerts to Slack while archiving all data in Airtable. This make.com automation (formerly Integromat) ensures no customer concern goes unnoticed, showcasing my expertise as a make.com expert in sentiment-driven workflow automation.